De Wet De Villiers Brokers is committed to high ethical standards of business. We subscribe to the Ombudsman for Short-Term Insurance, and is subject to the jurisdiction of the FAIS Ombud.

You are welcome to read more about FAIS here:

FAIS website

What is FAIS?

The main purpose of the Financial Advisory and Intermediary Services Act (Act 37 of 2002) is the protection of consumers. All financial intermediaries have to comply with its stringent requirements. In terms of the Act, you must be supplied with adequate information to make an informed decision regarding your financial needs. This entails certain disclosures to be made by the Financial Service Provider (FSP), thus De Wet De Villiers Brokers. The Act requires the FSP to keep a Record of Advice.

Objectives

The Act requires the service to be rendered in accordance with the contractual relationship and reasonable requests and instructions from you, the client.

Should our proposals be accepted, a Record of Understanding must be signed.

Disclosure by FSP

The FSP must disclose to you its full business details, and that they are licensed in the Short Term Insurance category to render advice and intermediary services. Thus, advice will be limited to these categories.

Disclosure by Client

In terms of The Act, you must accurately and properly disclose all material facts before the insurance contract is concluded. You are the best judge of your own personal circumstances, insurance record, financial situation, product experience and level of knowledge.

Should you not disclose material facts, the insurer may void your policy from inception. This means the insurer may act as if the policy was never issued and refund your premium against recovery of any claims paid. Disclosure is not limited to answering questions, but to also supply any information that may influence the insurer in accepting the risk.

The Act requires the FSP to take into account your financial situation, financial product experience and objectives to enable the FSP to provide you with appropriate advice. We therefore will request this information from you. Should you not be prepared to supply the information a “Warning to Client” is applicable. Your disclosures will be recorded as information received on the Information and Disclosure Document for Record Keeping and, if required, a copy could be supplied to you.

Warning to client

Where you, the client, do not provide all the information required by De Wet De Villiers Brokers, or where we are unable to conduct an analysis due to you not allowing us reasonably sufficient time to do so, you are warned that:

  • A full analysis has not been done.

  • There may be limitations on the appropriateness of the advice provided.

  • You should take particular care to consider on your own whether the advice is appropriate considering your objectives, financial situation and particular needs.

  • Should you elect to conclude a transaction that differs from that recommended by us, or do not follow the advice provided, or elect to receive more limited information or advice than what we can provide, you must take particular care to consider whether any product selected by you is appropriate for your needs, objectives and circumstances.

  • You hereby indemnify De Wet De Villiers Brokers and its employees against any financial loss that you or your dependents, or any other party may suffer as a result of you not implementing our advice.

Analysis

An analysis based on the information supplied will be performed to enable us to render appropriate advice to you.

We cannot be held responsible for:

  • Any insurance need not disclosed to us.

  • Any insurance need not addressed, or any recommendation not implemented by you.

  • Any recommendation implemented through any other FSP, adviser or insurer.

Confidentiality

Your information will be handled confidentially and will only be made available with your authorisation or where law compels us. Claims information is shared on an industry wide basis.

Information FAIS Act

Intermediary:

De Wet De Villiers Brokers Trust

67 Brink Street, Rustenburg, 0299
Postnet Suite 4490, Private Bag X82323, Rustenburg, 0300
Tel: (014) 592-1077/8/9
Fax: (014) 597-1276
E-mail: info@brokers.za.com

Legal status:

Trust Registration number: IT3282/2002
Trustees: André Schelhase (Snr), André Schelhase, Thomas De Wet, Johann De Wet, Thomas Schlotfeldt, Callie Schlotfeldt

Financial services provider license:

Authorised FSP number: 21850
Types of service: Short Term Insurance (Personal Lines and Commercial)
No restrictions have been placed on the business.

Interest in insurer:

We receive more than 30% of income from Santam.

In terms of our outsource agreement with Santam, “De Wet De Villiers Brokers Trust” has access to Santam’s system and we do all of the administration work on their behalf for personal, commercial, and agricultural policies to enable us to give better service to our clients.

In terms of our binder agreement with Hollard, “De Wet De Villiers Brokers Trust” does all the administration work on the personal, commercial, hybrid, and agricultural policies on a system facilitated by MMX.

We handle all claims and are authorised to do payments of up to R50 000.00 without prior authorisation.

Professional indemnity insurance:

Yes (as required by FAIS)
Insurer: Centriq Insurance Company Limited

Details of how to institute a claim:

Telephone: (014) 592-1077 – ask for claims.
After hours: (014) 592-1077 – for your convenience, the office number will reroute to a person on standby.
Email: info@brokers.za.com or claims@brokers.za.com

Fees and commission payable:

Included in premium and will be disclosed with quotation. No other non-cash income is receivable.

Mandate to act on behalf of insurer:

Written mandates by Santam, Hollard, Mutual & Federal, various other niche insurers, and other underwriting agencies.

Record keeping:

All records are kept for the prescribed periods as stated by the FAIS legislation.

Compliance officer:

JM (Wally) Walton

Insurlutions (Pty) Ltd Registration number: 2001/018608/07
Authorised Financial Services Provider FSP4577
Compliance practice CO 990 Officer 6441

Address: 112 Panorama Drive, Northcliff, 2195
PO Box 1108, Randpark Ridge, 2156
(011) 476-5043
(011) 956-3054/5/6
083 642-3022